GLORIA A. DEFILLIPO
26 Eldert Street
Springfield, MA 01105
413-539-1922

PROFESSIONAL EXPERIENCE

Dean of Distance Education                                                                                               
Holyoke Community College, Holyoke, MA

2006 - present

Overall responsible for the distance learning program at the college.  Monitor the activities and performance of faculty engaged in distance education.  Support and offer on-going professional development opportunities for faculty.  Identify appropriate programs for distance delivery and manage the development of new programs both locally and abroad.  Responisble for the hiring of new faculty when needed.  Collaboration with the Director of Online & Training Services to develop and improve the tools, technologies and services to faculty and enhances the teaching/learning experience.  Collaborate with academic divisions regarding requests for programs and courses offered via distance education and determines their feasibility.  Oversee the advisement of students registering for distance education courses and programs; as well as inquires, issues of plagiarism and student complaints.  Included in my responsibilities is the oversight of the evening Health Care Certificates (Medical Assistant, Medical Coding and Ophthalmic Assistant) programs.  Also a member of several College committees including The Council for Community, Diversity, Equity and Inclusion, NEASC Self Study Team, Instructional Technology, and Strategic Enrollment Management Team.

 

Dean of Continuing Education                                                                                          
Acting Associate Vice President of the Division of Continuing Education                 
Dean of Continuing Education                                                                                          

2005 - 2006
2004 - 2005
2000 - 2004

Responsible for the overall operation of the Division of Continuing Education, which includes fall, intersession, spring, and summer sessions, as well as the distance-learning program.  Additional responsibilities include hiring and supervising adjunct faculty, full-time and part-time staff, and assisting current and prospective students.  Additional responsibilities beginning January 2004 include overseeing the Community Services program and the Center for Business and Professional Development.

 

Assistant Dean of the School of Continuing Education                                                
Assistant Director of Continuing Education/Veterans’ Affairs                                     
Coordinator ‑ Fire Science Program                                                                                
Springfield Technical Community College, Springfield, MA

1998 -
1990 - 1998
1990 -

Responsible for assisting the Dean of the School of Continuing Education with all aspects of evening, weekend and summer school.  Also responsible for supervising both full‑time and part‑time staff, assisting Continuing Education students through registration, academic counseling, all paper work, policies and procedures, as well as providing accurate information to potential students seeking assistance at our offices.  Responsible for the coordination of the Fire Science program to include recruitment, course selection, evaluation, advocacy and all other responsibilities necessary to maintain academic integrity.

 

Instructor ‑ Distance Learning                                                                                           
Psychology and Sociology

1998 -

Program Counselor ‑ Instructor                                                                                        
Mental Health and Mental Retardation Assistant Program

1989 - 1990

Instructor ‑ College for Kids                                                                                                 
"Kids in the Kitchen" ‑ Summer enrichment program for children.

1990 - 1991

English As A Second Language Instructor                                                                      
Educational Opportunity Council, Chicopee, MA (Part Time)

1989 - 1990

Program Director ‑ Residential Director                                                                           
Valley Resource Center, Springfield, MA

1987 - 1989

Owner ‑ "minor influences" (handcrafted children's gifts)                                                    
Springfield, MA

1984 - 1987

Office Manager ‑ Arts & Entertainment Television                                                              
Holyoke, MA

1984 - 1985

Service Coordinator ‑ Springfield Developmental Center                                                  
Springfield, MA

1981 - 1984

Advocate Counselor ‑ Citizen Advocacy Program                                                            
Springfield, MA

1980 - 1981

Director F. R. L E. N. D. S. ‑ Springfield College                                                              
Springfield, MA

1979 - 1980

Director ‑ Kamp for Kids                                                                                                      
Westfield, MA

Summer 1979

Co‑Director ‑ Handicamp                                                                                                     
Springfield, MA

1977 - 1979

Medical Assistant                                                                                                              
Scotch Plains, NJ

1967 - 1974

EDUCATION
                                           Masters of Education in Rehabilitation Counseling, 1985
Bachelor of Science in Psychology and Rehabilitation Services, 1979
Springfield College, Springfield, MA

Associate in Liberal Arts, 1977
Manchester Community College, Manchester, CT

Certificate ‑ Medical Assistant; 1968
United Schools of Medical Assisting, New Brunswick, NJ

ASSOCIATIONS
Pine Point Community Council, Inc.

Board Member - Past President, Secretary and current Treasurer